Legal

Terms of Service

Last updated: January 1, 2025

1. Acceptance of Terms

By accessing or using Abotly's website at abotly.com or engaging our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site or our services.

These Terms constitute a legally binding agreement between you (or the company you represent) and Abotly. By engaging our services, you represent that you have the authority to bind the entity you represent to these Terms.

2. Description of Services

Abotly provides AI automation consulting, design, implementation, and management services. This includes but is not limited to:

  • Workflow automation design and development
  • CRM integration and data synchronization
  • Email and messaging automation
  • Sales pipeline automation
  • Reporting and analytics automation
  • Ongoing monitoring and maintenance of deployed automations

The specific scope, deliverables, timelines, and pricing for your engagement will be defined in a separate Statement of Work (SOW) or Service Agreement, which forms part of these Terms.

3. Client Responsibilities

To receive our services, you agree to:

  • Provide accurate and complete information during onboarding
  • Grant necessary access to your systems, APIs, and tools required to build and deploy automations
  • Designate a point of contact who is responsive during the engagement
  • Review and provide feedback on deliverables within agreed timeframes
  • Not use our services for any unlawful purpose or in violation of these Terms

4. Payment Terms

Payment terms are defined in your individual service agreement. Generally:

  • Monthly retainer fees are billed in advance at the start of each billing period
  • Project-based fees are billed according to the milestone schedule in your SOW
  • Invoices are due within 14 days of the invoice date unless otherwise agreed
  • Late payments may incur a 1.5% monthly interest charge on the outstanding balance
  • Abotly reserves the right to suspend services for accounts more than 30 days past due

5. Intellectual Property

Your data: You retain all rights to your business data, content, and pre-existing intellectual property. We never claim ownership over data that belongs to you.

Deliverables: Upon receipt of full payment, you own all custom automations and workflows we build specifically for you. We retain ownership of our proprietary methodologies, frameworks, templates, and general-purpose tools.

Our materials: All content on the Abotly website, including text, graphics, and code, is the property of Abotly and protected by copyright law.

6. Confidentiality

Both parties agree to treat as confidential any non-public information disclosed during the engagement. We will not disclose your business data, processes, or strategies to third parties without your written consent, except as required by law or as necessary to provide our services (e.g., using a third-party tool you have authorized).

We may reference your company name and general project type in our marketing materials unless you request otherwise in writing.

7. Limitation of Liability

To the maximum extent permitted by law, Abotly shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or business interruption, arising from your use of our services.

Our total liability to you for any claims arising from these Terms or our services shall not exceed the total fees paid by you to Abotly in the three months preceding the claim.

We do not guarantee specific results from automations we build. Actual outcomes depend on factors outside our control, including the quality of your data, third-party platform availability, and market conditions.

8. Termination

Either party may terminate a monthly retainer agreement with 30 days written notice. Project-based engagements may be terminated as specified in the applicable SOW.

Upon termination, you will retain access to all automation workflows we built for you. We will provide reasonable transition assistance to ensure continuity of your operations.

Abotly reserves the right to terminate services immediately if you breach these Terms or engage in conduct that is harmful, illegal, or damaging to our reputation.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Abotly is registered, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved through binding arbitration, except where prohibited by law.

10. Contact

If you have any questions about these Terms of Service, please contact us: